Founded in 1999, Pendulum is the largest independent company with a platform for administration services, field management services, and collection of current and past-due portfolios in Mexico, specializing in mortgage loans, commercial/industrial, bridge loans, personal, payroll, automotive, habilitation, working capital, and credit cards. As well as the administration, recovery, regularization, titling, and sale of foreclosed assets.
We have extensive experience in portfolio transition acting as Primary Servicer, Master Servicer, Special Servicer, Backup Servicer, external agent, or directly for the purchase of portfolios, acting as an agent and operator for our corporate clients.
of Experience and Trust
Leading the portfolio management and asset recovery industry in Mexico
The pillars that guide our path towards excellence
To establish ourselves as the leading platform in Mexico for asset management and recovery and the provision of specialized services, built upon the professionalism of our team and distinguished by the efficient and innovative use of technology, data, and processes, while upholding the highest standards of security, quality, ethics, and service.
We differentiate ourselves through the efficient and innovative use of technology, data, and processes, applying the highest standards of:
To establish ourselves as the leading platform in Mexico for asset management and recovery and the provision of specialized services, built upon the professionalism of our team and distinguished by the efficient and innovative use of technology, data, and processes, while upholding the highest standards of security, quality, ethics, and service.
Our Pillars of Leadership:
The principles that guide every action and decision at Pendulum
Our daily work
We provide value-added services, creating and recovering maximum value for our clients.
Our trust
We are financially solid, providing superior returns to our shareholders and clients.
Our responsibility
We work smartly, seeking efficiency and quality. Doing more with less.
Our best strategy
We form a single team, promoting a healthy and motivational workplace.
Our advisors
We maintain our commitment to extraordinary service, seeking solutions.
To be the best
We celebrate successes, learn from mistakes, and apply innovations that add value.
Our transparency
We act with integrity and transparency, being honest and responsible at all times.
Comprehensive portfolio solutions, field services, and operational technology
Start of Operations.
Management of 15,000 past-due mortgage loans (IPAB).
Project to manage 33,000 past-due mortgage loans originated by INFONAVIT.
Launch of the litigation program with the hiring of >60 lawyers.
Hired by SHF to manage 4 portfolios with 4,000 loans.
Contract as servicer of 100,000 loans originated by Fintech BRANCH.
Contract with BBVA for more than 100,000 field management services annually.
Structured Finance Management and Special Servicing contracts with firms like KAITZ, YAVE, FHIPO.
Start of Operations.
Management of 15,000 past-due mortgage loans (IPAB).
Project to manage 33,000 past-due mortgage loans originated by INFONAVIT.
Launch of the litigation program with the hiring of >60 lawyers.
Hired by SHF to manage 4 portfolios with 4,000 loans.
Contract as servicer of 100,000 loans originated by Fintech BRANCH.
Contract with BBVA for more than 100,000 field management services annually.
Structured Finance Management and Special Servicing contracts with firms like KAITZ, YAVE, FHIPO.
Backed by the highest international standards of quality, security, and operational excellence
Committed to excellence in quality and information security
QUALITY MANAGEMENT
Customer satisfaction and continuous improvement of operational processes.
Certificate No.
QAC - 2021 - 082C / 01
INFORMATION SECURITY
Data protection, confidentiality, integrity, and availability of information.
Certificate No.
QAC-2021-082SI/01
With a presence in 32 states, we are close to you to provide the best service
We have more than 200 highly trained professionals committed to excellence
We invest in technology to offer the best digital solutions
We are ready to assist you and answer all your questions
Financial institutions that trust our management.